Frequently
Asked Questions

FAQ's

Frequently Asked Questions

Frequently Asked Questions

As Australia's population continues to age, residential care has become a topic of increasing importance. Many families are now considering residential care for their elderly loved ones, and understandably, they have a lot of questions about the process.

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Here are some frequently asked questions about residential care in Australia.

What is residential care?

Residential care refers to 24-hour care provided to individuals who are unable to live independently due to their age or health condition. It includes accommodation, meals, and personal care.

Who is eligible for residential care?

To be eligible for residential care, you must have an assessment by an Aged Care Assessment Team (ACAT). The assessment will determine your care needs and eligibility for government-subsidised care.

How much does residential care cost?

The cost of residential care varies depending on the facility, location, and level of care required. However, the government provides subsidies to reduce the cost of care for eligible individuals. The amount of the subsidy is determined by the ACAT assessment.

How do I find a suitable residential care facility?

You can search for residential care facilities in your area on the government's My Aged Care website. You can also seek recommendations from your doctor, friends, or family members.

What services are provided in a residential care facility?

Residential care facilities provide a range of services, including assistance with daily activities such as dressing, bathing, and eating, medical care, rehabilitation services, social activities, and meals.

Can I visit my loved one in residential care?

Yes, you can visit your loved one in residential care. However, some facilities may have restrictions on visiting hours due to COVID-19 or other factors. It's best to check with the facility before you visit.

How do I make sure my loved one is receiving quality care?

You can monitor the quality of care provided to your loved one by visiting them regularly, talking to the staff, and checking the facility's accreditation status. You can also make a complaint if you have concerns about the care provided.

What happens if my loved one's care needs change?

If your loved one's care needs change, the facility will reassess their care plan and adjust the level of care provided accordingly. This may include a change in room or transfer to a different facility.

In conclusion, residential care can be a daunting process for families, but with the right information, it can be a positive and supportive experience for both the resident and their loved ones. By understanding the eligibility criteria, costs, services provided, and monitoring the quality of care, you can make informed decisions and ensure the best possible care for your loved one.